We’re here to help you with any questions, issues, or assistance you may need. You can reach us through any of the following official support channels:
π§ 1. Email Support
You can contact us anytime via our official support email:
π support@silvercare.pro
We usually respond within a few hours during working hours.
π¬ 2. Live Chat (Recommended for Fast Support)
Get real-time assistance directly on our website:
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Visit www.silvercare.pro
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Tap the chat icon at the bottom right corner of the page.
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Start a conversation with one of our agents.
π« 3. Support Ticket (For Logged-in Users)
If you’re logged into your Silvercare account:
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Go to your User Dashboard.
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Click on “Support” or “Submit Ticket”.
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Fill out the form with your issue and submit.
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You can track the response directly from your dashboard.
π± 4. Telegram Support
Join our official Telegram support group for community and direct assistance:
π t.me/xxxxxxxxxxxxxx
π 5. WhatsApp Support
Chat with a customer care agent via WhatsApp:
π wa.me/234XXXXXXXXXX
β Quick Tips:
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Be clear and detailed when explaining your issue.
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Always contact us through official channels only for your safety.
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Avoid sharing sensitive information (like passwords) over public groups.
π Support Hours:
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Monday β Saturday: 9:00 AM β 8:00 PM (WAT)
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Sunday & Holidays: Limited Support Available
We’re committed to helping you get the best experience on Silvercare.
Need help now? Try live chat for the fastest response!