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How to contact the customer service

We’re here to help you with any questions, issues, or assistance you may need. You can reach us through any of the following official support channels:


πŸ“§ 1. Email Support

You can contact us anytime via our official support email:
πŸ‘‰ support@silvercare.pro
We usually respond within a few hours during working hours.


πŸ’¬ 2. Live Chat (Recommended for Fast Support)

Get real-time assistance directly on our website:

  • Visit www.silvercare.pro

  • Tap the chat icon at the bottom right corner of the page.

  • Start a conversation with one of our agents.


🎫 3. Support Ticket (For Logged-in Users)

If you’re logged into your Silvercare account:

  • Go to your User Dashboard.

  • Click on “Support” or “Submit Ticket”.

  • Fill out the form with your issue and submit.

  • You can track the response directly from your dashboard.


πŸ“± 4. Telegram Support

Join our official Telegram support group for community and direct assistance:
πŸ‘‰ t.me/xxxxxxxxxxxxxx


πŸ“ž 5. WhatsApp Support

Chat with a customer care agent via WhatsApp:
πŸ‘‰ wa.me/234XXXXXXXXXX


βœ… Quick Tips:

  • Be clear and detailed when explaining your issue.

  • Always contact us through official channels only for your safety.

  • Avoid sharing sensitive information (like passwords) over public groups.


πŸ• Support Hours:

  • Monday – Saturday: 9:00 AM – 8:00 PM (WAT)

  • Sunday & Holidays: Limited Support Available


We’re committed to helping you get the best experience on Silvercare.
Need help now? Try live chat for the fastest response!

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